Contract award · N6523619F3002
THE CONTRACTOR SHALL PROVIDE 24X7X365 TIERS 0-2 ENTERPRISE-LEVEL HELP DESK SUPPORT SERVICES. ADDITIONALLY, TECHNICAL SUPPORT SHALL BE REQUIRED FOR TELEPHONY INFRASTRUCTURE, SOFTWARE AS A SERVICE (SAAS), AND CUSTOMER RELATIONSHIP MANAGEMENT (CRM) APPLICATION SUPPORT (E.G. REMEDY/ITSM, BUSINESS OBJECTS/ANALYTICS). THIS TECHNICAL SUPPORT SHALL INCLUDE SOFTWARE DEVELOPMENT, SYSTEM ADMINISTRATION, CONFIGURATION MANAGEMENT ACTIVITIES, HARDWARE AND SOFTWARE TROUBLESHOOTING AND PROBLEM RESOLUTION.
Awarded to UNIVERSAL CONSULTING SERVICES, INC · CAGE 1SUM1
Latest reported total obligated
Not reported
Net observed obligations
$16.4M
Observed contract actions
16
Observed period
FY2019–FY2022
Reported totals are cumulative values from the latest available award record. Observed obligations and actions reflect Mimir's FY2019 onward transaction window and may omit earlier activity.
Award parties and scope
ContractorUNIVERSAL CONSULTING SERVICES, INC
CAGE1SUM1
CustomerDepartment of the Navy
Performance locationFAIRFAX, VIRGINIA, UNITED STATES
Procurement details
First observed actionNov 8, 2018
Latest observed actionMay 13, 2022
PSCR425
NAICS541330 · Engineering Services
CompetitionFULL AND OPEN COMPETITION
PricingCOST PLUS FIXED FEE
SolicitationN6523618R3055
Annual observed obligations
FY2019
$9.3M
FY2020
$7.1M
FY2022
-$2.3K
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